Why We Don't Use Zoom

Let me start by saying I don't dislike Zoom, in fact, Zoom is great for board meetings, client meetings, and I do use Zoom from time to time. However, for the delicate nature of funeral streaming, its not the best choice for us. What we offer is one-way streaming though a dedicated streaming platform. For a regular user of Zoom, installing the app, turning on and off microphones and cameras can come very easy, but for a novice, especially the older generations, these tasks don't always come easy. We have found our website to be user friendly, no apps to install, simply click the link and press play.

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But with Zoom, cant we use two-way streaming?

Two-way streaming during a funeral is really not possible to accomplish smoothly. On the funeral end, you would need professional A/V teams with very large TV's and audio equipment, and on the other end, there is no way to monitor/help discreetly. We have seen many services where families try to use Zoom or a phone to have someone in a remote location say a few words and it never works well, often with delays and issues on both ends. 

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