Below are few details and FAQ's for our Funeral Home clients.

Live Stream Details: If you have checked our availability and we confirmed, please use the Schedule Service button below to submit all the details.

 

 

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UPDATES:

 

6/7/2021: The National Cemetery in Bourne is not working well for live streaming. Please Click Here for full details and recommendations.

5/2/2021: Please join our Funeral Directors email list for occasional updates on our live streaming services. Click Here to join.

 

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Frequently Asked Questions:

Does Each Location Need To Have Wifi?

No, but always recommended.  We use Network Bonding which combines our 2 mobile hotspots, Verizon and AT&T and WiFi if available can also be added. Network Bonding combines all internet sources and greatly improves the bandwidth. this gives us up to 3 chances of required bandwidth for a successful stream. If a stream cannot be achieved due to lack of internet, the camera files will be edited and uploaded at same link same day, typically within a few hours of the conclusion of the event.

Any Way To Improve Audio in  Churches?:

That's a bit of a yes, no, maybe. The safest answer is to say no and set everyone's expectations to "what you hear is what you get", but in certain cases we may be able to use wireless audio. For us to use wireless audio all below criteria must be met:

 

1) We are ONLY streaming at a single location, typically the church. If we are streaming prior to the church, or after the church at a cemetery, we will not have time to setup, test and use wireless audio.

2) We will need approval from the church staff to attach a small microphone to their lectern. Remember this lectern will be the only area capturing wireless audio, so it will not capture the celebrant if he/she is not speaking at this lectern. Many churches use 2 lecterns, one for the celebrant and one for others. For live stream events we can only use 1 wireless mic. People speaking will need to speak into the microphone at a normal level. Many people who are not familiar with this type of speaking may not get close enough to the microphone and/or simply speak too softly.​​ Unlike weddings and other events, the nature of funerals does not provide the opportunity to coach all the speakers before they begin.

 

Our Family is asking for Zoom:

Check my latest blog on why funeral homes may want to avoid Zoom. Click Here.

 

Private Stream:

Live streams can be password protected and best utilized if there is no public link. By default all live streams are public. 

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Are Live Streams Available As Replay?

Yes, by default all our live streams are available for replay for 1 year at the same link. They can be removed as replay upon request.

 

USB Flash Drive:

Funeral Homes will receive the video(s) on a USB drive in custom case within a week to provide to your client.

Travel Fee's:

No travel fee's if within 30 miles from Norwood MA 02062, if over 30 miles;

31-60 Miles: $100

61-90 Miles: $200 (This includes Bourne National Cemetery)

Over 91 Miles; TBD

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Payment:

If hired by and paid by funeral home there is a $100 discount.

If payment by check at the service, please make check payable: Norwood Media Group.

(Credit cards, Online Payments, Venmo also available upon request)