Below are few details and FAQ's for our Funeral Home clients.
Live Stream Details: Please use the Schedule Service button below to submit all the details.
Install our new app on your phone for simple access to:
View Live Streams
From your phone, scan the QR code with camera or Click Here.
1/1/2022: Pricing Structure Update 2022: Pricing for a single location live stream remains the same, however there is now a $200 fee to add a second location which also adds 2 up to additional hours. Funeral home discount of $100 still applies to the total. Pricing structure updates are also found on the Services tab at top menu.
6/7/2021: The National Cemetery in Bourne is not working well for live streaming. Please Click Here for full details and recommendations.
5/2/2021: Please join our Funeral Directors email list for occasional updates on our live streaming services. Click Here to join.
Frequently Asked Questions:
Does Each Location Need To Have Wifi?
No, but always recommended. We use Network Bonding via LiveU Solo which combines our 3 mobile hotspots, Verizon, AT&T, T-Mobile and WiFi if available can also be added. Network Bonding combines all internet sources and greatly improves the bandwidth. this gives us up to 4 sources to combine for a successful stream. If a stream cannot be achieved due to lack of internet, the camera files will be edited and uploaded at same link same day, typically within a few hours of the conclusion of the event.
Any Way To Improve Audio in Churches?:
That's a bit of a yes, no, maybe. The safest answer is to say no and set everyone's expectations to "what you hear is what you get", but in certain cases we may be able to use audio recorders. For us to use audio recorders all below criteria must be met:
1) We are ONLY streaming at a single location, typically the church. If we are streaming prior to the church, or after the church at a cemetery, we will not have time to setup, test and use audio recorders.
2) With approval from the church staff we will attach our small audio recorder to their lectern. Remember this lectern will be the only area capturing audio, so it will not capture the celebrant if he/she is not speaking at this lectern or walking around the altar area. People speaking will need to speak into the microphone at a normal level. Many people who are not familiar with this type of speaking may not get close enough to the microphone and/or simply speak too softly. Unlike weddings and other events, the nature of funerals does not provide the opportunity to coach all the speakers before they begin. The recorded audio is edited later in the day and uploaded to same link.
Recap: The live stream will have the ambient audio "as heard" during the service and the replacement video which is uploaded later in the day will include improved audio.
Our Family is asking for Zoom:
Check my latest blog on why funeral homes may want to avoid Zoom. Click Here.
Live streams can be password protected and best utilized if there is no public link. By default all live streams are public.
Are Live Streams Available As Replay?
Yes, by default all our live streams are available for replay for 1 year at the same link. They can be removed as replay upon request.
Can The Live Stream Video Be Downloaded After?
Yes, upon request we will provide a download link.
USB Flash Drive:
Funeral Homes will receive the video(s) on a USB drive in custom case within a week to provide to your client.
No travel fee's if within 30 miles from Norwood MA 02062, if over 30 miles;
31-60 Miles: $100
61-90 Miles: $200 (This includes Bourne National Cemetery)
Over 91 Miles; TBD
If hired by and paid by funeral home there is a $100 discount.
If payment by check at the service, please make check payable: Norwood Media Group.
(Credit cards, Online Payments, Venmo also available upon request)